September 1st, 2012, I served a job that guest relation officer(GRO). Its main duty is to protect the guest relations.. My duty, however, is not just greeting and guiding guests, any time I have to learn to observe around carefully, and pay attention to the floors, countertops, etc., it is equivalent to the lobby manager's assistant for me. During this time, I also learned a lot. First of all, I learned that how to make VIP reception. Secondly, through the lobby manager's teaching, I learned how to call the etiquette phone, and how to make VIP birthday cards, even how to enter foreign affairs immigration information, etc. At the same time, it's my honored to recieve many leaders and VIP with our lobby managers! Last night, my leader told me an unlucky thing, it means that my four holidays in the National Day will be over... Because leaders make me work overtime... Poor Fiona:(
With one of our lobby managers at our hotel, Mr. Quan
with one of my guests...
Hmmmm, one of my friends says that I am more suited to do media job, because I have Blog, Facebook, LinkedIn, Twitter, Yahoo, Weibo, etc... ha! I agree with him... But I also love photography! Well, have a nice day all of my friends!
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