Thursday, August 23, 2012

Internship in Guilin <三>

 Happy 七夕! Everyone! Every darling!
About 8 hours a day standing in the lobby... Smile, say hello and answer many questions to guests... However, I like to observe everything around, especially I like to observe people from different countries and colors when I patrol in the lobby, and they gave me the different feeling when I answer questions for them... Some people are very friendly, polite; the other have bad behavior... This is the Hotel service industry, you can meet all kinds of people...

(This is my LinkedIn, you can add me for woking if you'd like!)

Monday, August 20, 2012

Internship in Guilin <二>

     Hello, everyone! Yesterday finally passed two tests today... About a month of training was finally over... Thanks MANDY (Front Office Manager)! In fact, I was nervous for the practical operation of examination, but MANDY said, when I showed a room to the guests, I could communicate with guests and have flexibility, so she eventually gave me (and the other colleague) highest score (7.5) , big pressure you know!! Will start to work tmr, and I also looking forward to wearing the new national dress. However, I ate durian again, perhaps I have been addicted to durian, huh!(Will write many many reports at the end of every month by myself... In fact, we also wrote 3 reports during training...)
    However, August 15,  one of the lobby manager(AM) took us to visit the XPS and XMR in our hotel again, so cool...
    Now, show some photos to you after working:
                                                          The twin towers in Guilin

                                                                  many tourists

                                           This is Motherwort honey... love it! twice per day:)

      Recently, I've been watching Prison Break, so great! This is the most wonderful series which I've seen...
      At last, I'd like to tell you that my life is very full in Guilin. But sometimes, I had many troubles in my life, anyway... Guest Relations Officer(GRO), good luck and work hard at present!

Tuesday, August 14, 2012

Nice trip in Shanghai&Hangzhou, 2010

    August 6, 2010, I went to Shanghai for Expo with my uncle's family... By the way, we also went to Hangzhou by CRH in the morning , and came back to Shanghai by CRH in the evening... So wonderful trip!


                                                                     by CRH

  Dear friends, you can click my FB or flickr to see more photos in Shanghai&Hangzhou...

Saturday, August 11, 2012

Internship in Guilin <一>

        Hello, everyone! I will stay in Guilin for internship in SEVEN months... Training, training these days... This is our company website , welcome if you'd like, we will provide the best service to you!

                           Did something for Five Star Annual Re-evaluation Plan in our hotel...

     Make-up, business wear, stockings, and high-heeled shoes every day... But I don't like makeup every day... Natural beauty is better I think:)

                         Bought a new bag, clothes and watch with my salary today... bankrupt...


                                              Big red(it's my favorite color)... 88RMB, Godddddddd!!!!!!!

                            Recieved a postcard from Lijiang, Yunnan...Thank you, my dear cousin...

                                                Downstairs of our rent house in Guilin...

                                                Went outing with my colleagues...

    And four days of training was over in the housekeeping department, so tired. . Morning was to clean the room, and evening was room service , I sent ice to the guests (all foreigners)... However, August 8th was the first day I went to the food and beverage department (the first day Western restaurant, next day Chinese restaurant, a total of two days)...  At that day I met three Spaniards. The first Spaniard asked me how to speak steamer in English, and where the steamer to sell, etc... The second Spaniard seemed  that unable to speak English, he spoke Spanish, I asked him, sir, could you speak a little English? He directly said NO. . He seemed to be looking down the stairs to the central hall, I gave his gesture , was there? Thank you, he said. . The third Spaniard, after he cut the bread, as if he was looking for the butter (I'm not sure), please wait, I said. . I immediately asked waiters , but they did not know (silent). . . For a while, he came on and smiled to me, he seemd that need not it, I felt very embarrassed and did not do a good service to others. Because these days has cross-training of our Concierge to other departments, it is not too familiar with operating business... At last, the supervisor of western restaurant said she did not understand Spanish, too. In a word, it is very important for me to work hard... Good luck to me!


Friday, August 10, 2012

One day trip in Yangshuo,Guilin

                                                                    beer fish...